HOW TO ORDER YOUR DIGITAL OR LETTERPRESS STATIONERY

 

1. PLACE YOUR ORDER
Contact Rubyblue Design by email and let us know which design from our collection you’d like to order and the quantities of items required. Or if your design is more bespoke briefly explain your idea to us. If you’d prefer to specify your own wording please forward your text in an email or word document after carefully checking for errors, as this will minimise the time when proofing your design. We will then send you a list of details that are needed to produce your stationery on a booking form with payment information. Once payment has been made we can then proceed to create your stationery.

Please note Allow at least 3 weeks for your order to be processed and despatched, we regret we can not always take orders at short notice.

 

2. DESIGN PROOFING
We will create and send you design proofs within five working days. Two sets of proof changes are included, which will give plenty of time to refine your design until it is perfect. When you receive a proof, if changes are required, list them clearly in your first email back to us.

Please note Any proofs above two sets of changes are charged at £10 each.

The final proof is what will be printed, once you have given final approval, you will take full responsibility for any errors in the text, so make sure you take your time to review your design proofs, it helps if you can print the designs at home. Once you are completely happy with your stationery to go to print, simply approve by email.

 

3. PRINTING YOUR STATIONERY
Once approved, we will aim to have your stationery printed, crafted, packaged and posted as soon as possible. This all depends on how busy we are but you will always get your stationery by the despatch date you chose on your booking form.

Due to the time and costs involved in setting up a letterpress print run, we cannot send hard copy samples of your stationery prior to the full order being printed.

Stationery will be sent by Royal Mail Special Delivery, packages will always require a signature upon delivery.

Please note that colours can vary slightly between prints, as they are all individually hand printed.