Q: When will my wedding stationery arrive?
A: Once we have received your order information and payment in full, we aim to get your stationery printed, crafted, packaged and posted as soon as possible but please allow 4 weeks, as we can't always take orders on at short notice.
Q: Can I return my order?
A: Yes! Rubyblue Design is fully committed to providing the highest quality products. If you are not satisfied with our product for any reason within our control, we will initiate an exchange or return immediately. To return products please email firstname.lastname@example.org
Q: Do you take international orders?
A: We're happy to accommodate international orders, just get in touch and we can find out the shipping costs for you. International orders are subject to customs & fees.
Q: Can I have different paper stock and size
to what you have on your website?
A: Yes! Our website shows the most popular stationery styles but if you would like to be totally different get in touch with your ideas. Rubyblue Design can get hold of many colours and paper weights to discuss them with you.
Q: Do you offer discount prices on wedding stationery orders?
A: I'm afraid not unless you have a very large order of over 100 invitations. The time and cost of design, manufacturing printing plates, paper stock, hand-printing each invitation and extra crafting is taken into account for your final quote. A lot of handwork goes into your stationery!